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Meet the Staff

Our staff provides a welcoming environment as well as streamlined, professional customer service that respects and cares for the emotional and physical needs of each patient.  We love our jobs and have a breadth of experience to fully serve our patients.

Dianne, Administrator

While Dianne is the office manager for the Appleton and Oshkosh locations, the members of Fox Valley Plastic Surgery work collaboratively to support the practice. Hence, Dianne trusts her expert staff to care for the patients while she concentrates on her responsibilities such as: management, marketing, human resources, customer service, systems, website maintenance and video production.  Ultimately, Dianne watches the bottom line of the practice while striving to give the best experience to our patients.

Patient Care

Jason, Physician Assistant-C

Jason (“Jay”) is a highly experienced provider with a vast array of medical experience. As such he has more than 6 years combined surgical experience in specialties such as general, vascular, cardio-thoracic, robotics and orthopedics surgery. Furthermore, Jay has 11 years of experience in the field of emergency medicine, which enables him to handle anything that comes through our door. He also enjoys wound care and minor procedures. As a native of Appleton, Jay loves being near family as well as helping the community.

Lauren, Nurse Practitioner

Lauren is an APNP with 20 years experience in healthcare. She especially enjoys working with patients to collaboratively develop a treatment plan that has them feeling their best and most confident. With her exceptional dexterity and precise fine motor skills, Lauren performs the majority of our vein procedures, such as EVLA and RFA with our registered vascular technician. She also sees patients pre- and post-operatively. You will see her passion for high quality patient care at all your visits.

Cindy, Clinical Staff Supervisor

As the clinical staff supervisor, Cindy oversees the patient-care and Renaissance Medispa teams. She is a registered nurse with more than 25 years of experience in pre-operative and post-operative education. Notably, she is an expert in bio-identical hormone replacement therapy. Cindy and her staff take pride in providing warm, caring and complete service to their patients. She also works closely with the doctors and aestheticians to help patients “perfect their personal renaissance.” Cindy is also skilled injector and also performs the more aggressive laser skin treatments.

Jen, Registered Nurse

Originally from the Boston area, Jen has always been passionate about aesthetics and skin care. She wants to make people feel and look their best. Jen has been a registered nurse for 8 years in the Wisconsin area with a background in acute care and surgical floor nursing. Jen is also trained in injectables and fillers, CoolSculpting, lasers, and pre- and post-operative teaching and education. She is passionate about helping her patients achieve their aesthetic goals.

Amber, Registered Nurse & Surgical Technician

As an RN, we use Amber’s surgical experience to help patients in sizing for implants because she knows what looks and works best post-operatively. Having an aesthetic eye with surgical skills gives Amber an edge in helping our breast reconstruction patients navigate their options and recover from surgeries.  Amber has performed thousands of operations alongside Dr. Doubek and Dr. Janssen. As such she embraces new procedures and technologies, and is highly qualified to provide pre- and post-operative care to our patients. Amber is excited to help our patients reach their individual goals. As one of the longest members of our team, Amber is the staff member to whom others go for assistance and direction.

Sue, Vein Center Manager

As a registered vascular and diagnostic medical sonographer, Sue has worked in the field for 25 years. For the past 10 years, she has specialized in ultrasound and treatment of venous reflux disease.  Consequently, she is a critical component in the continued accreditation of our Vein Center. Sue participates in the patient’s care through the entire treatment process because of her knowledge and insight about all treatments for venous disease. Her caring disposition will help you feel welcome and relaxed during your visits to Fox Valley Plastic Surgery.

Terrie, Patient Care Specialist

As an Oshkosh native, Terrie is very comfortable travelling between our two locations as a certified medical assistant. She knows our patients, and enjoys the interactions with the patients. Always smiling and upbeat Terrie brings many years of experience as a medical and surgical assistant to our office. She likes the fast pace of the office and the variety of tasks to keep her very busy.

Penny, Medical Assistant

Penny has a lifetime of caring for and helping people in various roles. Most recently she has worked 8 years in internal medicine caring for patient’s chronic health needs. Truly passionate about good patient care, Penny enjoys getting to know people. Most importantly, she is bright, nurturing and intelligent and has made a great addition to our team! Working part time, Penny is extremely flexible in helping us adequately staff for days in which we need extra help.

Taylor, Medical Assistant

Having graduated as a Medical Assistant from Fox Valley Technical College, Taylor worked in Family Practice at ThedaCare Physicians in Waupaca before coming to FVPS. With her quick mind and attention to detail, Taylor has become a valued member of our organization. Most importantly, she loves learning all aspects of the business and helping our patients. Therefore, we see a great future for Taylor at our company.

Scheduling and Patient Relations

Jess, Patient Relations Specialist Supervisor

As supervisor of the reception staff, Jess trains, manages, and supports the Patient Relations Specialists. In addition she is the first person patients should talk to with any issues. Jess has over 10 years in customer relations involvement, as well as management and medical experience. She is a tech-savvy and a team player who excels at multi-tasking while still maintaining a great attitude and an upbeat personality. Jess is confident she will be able to make a positive impact on all our patients’ experiences!

Meg, Patient Relations Specialist, Surgical Care Coordinator

With more than 15 years of experience in the healthcare field and customer service, Meg is a perfect fit at Fox Valley Plastic Surgery. In addition to working the front desk to meet our patients’ needs and the daily operations of the practice, she is also a Surgical Coordinator, quoting and scheduling surgeries. Meg feels every day is new and exciting because of the variety in her job. She enjoys getting to know new faces and seeing existing patients. Meg certainly cares about people and wants to help with their needs.

Jesi, Patient Relations Specialist

Jesi is very well organized and thrives in an environment where she can keep a team on track and on schedule. She has 6 years of medical and corporate scheduling, and 10 years of customer service experience. Jesi is very kind and compassionate, and she is really excited to be a part of our team.

Leann, Patient Relations Specialist

Leann comes to us with 22 years of customer service under her belt. She has her cosmetology license and spent 9 years in the nail art industry, as well as worked for 8 years as a pharmacy tech and 5 years at Biolife. She is kind, smart and has what all of us like to call a “sparkle voice”. If you’ve met her in the office or spoken to her on the phone, you know exactly what we mean!

Julie, Surgical Care Coordinator

Julie comes to Fox Valley Plastic Surgery with more than 30 years in the healthcare field. As the Surgical Care Coordinator, she is responsible for quoting and scheduling cosmetic surgeries. The surgeons operate in six different facilities, and surgeries are routinely moved when higher priority surgeries, such as trauma and cancer, need to be booked. In spite of these challenges, Julie works to ensure that all patients have a smooth surgical experience from start to finish.

Renaissance Medispa

Christine, Medical Aesthetician, Laser Technician

Christine is on the Renaissance Medispa team with many years of experience in the Beauty and Wellness industry. As a Medical Aesthetician and Laser Technician for over 20 years, she is committed to providing personalized services with advanced technologies that fit our patients’ needs. She shares the passion of her co-workers in delivering quality patient care to meet their skin health goals.

Allie, Aesthetician

Allie is a licensed aesthetician with a passion for skincare. With a year and a half of experience, she specializes in a wide range of services, including Hydrafacial, chemical peels, dermaplaning, laser hair removal, BBL Hero, Moxi, Halo, medical skin care, and Sylfirm microneedling. Outside of work, she and her partner are eagerly anticipating the arrival of their baby boy due in June 2024. With a dedication to her craft and a love for her growing family, Allie is a skilled professional who brings care and expertise to everything she does. Her focus is to bring customized services to each and every client. She believes in making her clients feel their best, by enhancing their natural beauty.

Jessica, Aesthetician

Although Jessica is our newest licensed esthetician at Fox Valley Plastic Surgery, she has been in the skincare industry since 2012. As a mother of three daughters, Jessica’s journey in skincare began with her own struggles with acne. Inspired by her personal experience, she made a career change in 2020, deciding to go back to school for esthetics. Since then, Jessica has been dedicated to helping others achieve healthy, glowing skin through personalized treatments and expert advice.

Business Office

Tressa, Business Office Supervisor

As Business Office Supervisor, Tressa manages the Insurance and Accounting team. In addition, Tressa is a Certified Plastic and Reconstructive Coder and has been with us for 12 years.  She is an expert in insurance claims, and oversees the coding and billing process within the office from start to finish. Tressa has extensive experience in customer service and is ready to assist you with any questions you may have concerning the business operations of FVPS.

Lisa, Medical Insurance Specialist, Patient Care Specialist

Lisa brings 10 years of healthcare experience to her job. She loves meeting and greeting patients in her many roles as a Patient Relations Specialist, as a technician in the Laser division, and as an insurance specialist. As one of our most versatile employees, we love her flexibility, her intelligence, and her genuine passion for customer service and patient care. If you have been in the office, we’re sure that you would have met Lisa with her energetic personality.

Mel, Medical Insurance Specialist, Patient Care Specialist

With 18 years experience in the medical field, Mel is professional, dependable and highly motivated. She is accustomed to surgery scheduling, so handling our many types of appointments and insurances is in her wheelhouse. Finally, she loves meeting and helping our patients quickly.

To read about our doctors, please go here.