Our staff provides a welcoming environment and streamlined, professional customer service that respects and cares for the emotional and physical needs of each patient. We love our jobs and have a breadth of experience to fully serve our patients.
While Dianne is the office manager for the Appleton and Oshkosh locations, the members of Fox Valley Plastic Surgery work collaboratively to support the practice. Dianne trusts her expert staff to care for the patients while she concentrates on her responsibilities: management, marketing, human resources, customer service, systems, website maintenance and video production. Dianne watches the bottom line of the practice while striving to give the best experience to our patients.
Amanda attended Yale University School of Medicine for her Masters in Physician Assistant Studies after she graduated from UW-Oshkosh. Following commencement she found her calling in the operating room at Boston Children’s Hospital where she corrected congenital defects and assisted in breast surgery.
At FVPS, Amanda predominately practices as a surgical PA both in the operating room and office based procedures. In the operating room she has performed numerous cases involving the breast, hand and microsurgery. She also performs many office based procedures including Thermi, lesion removals and scar revisions.
Lauren is a Nurse Practitioner with fifteen years experience in healthcare. She enjoys working with patients to collaboratively develop a treatment plan that has them feeling their best and most confident. At FVPS Lauren manages the Lifestyle Therapies division, sees patients pre- and post-operatively, and performs in office procedures. With her exceptional dexterity and precise fine motor skills, she performs many vein procedures with our registered vascular technician. You will see her passion for high quality patient care at all your visits.
As the clinical staff supervisor, Cindy oversees the patient-care and Renaissance Medispa teams. She is a registered nurse with more than 25 years of experience in pre-operative and post-operative education. Cindy and her staff take pride in providing warm, caring and complete service to their patients. She works closely with the doctors and aestheticians to help patients “perfect their personal renaissance.” She is a skilled injector and also performs the more aggressive laser skin treatments.
Shannon is a licensed aesthetician and Registered Nurse with 10 years of hospital experience. Working at FVPS gives Shannon the opportunity to pursue her love of skin care technology, while providing health care to her patients. She is trained in injectables and fillers, as well as lasers and chemical peels. As a personal advocate of regular exercise and proper nutrition, she has helped many patients achieve their weight loss goals and aesthetic objectives.
Sue is a registered vascular and diagnostic medical sonographer and has worked in the field for 25 years. For the past 10 years, she has specialized in ultrasound and treatment of venous reflux disease. She is a critical component in the continued accreditation of our Vein Center. Sue participates in the patient’s care through the entire treatment process. She has the knowledge to provide patients with information and insight about all treatments for venous disease. Her caring disposition will help you feel welcome and relaxed during your visits to Fox Valley Plastic Surgery.
As our lead certified medical assistant, Sarah utilizes her 30+ years in healthcare to efficiently serve our patients so that they are treated on a timely basis with the appropriate care. Scheduling staff and assigning tasks can be challenging because the schedule changes due to cancellations and late surgeries. She constantly looks at the schedule to make sure that the patients who need to be seen immediately, are accommodated. Sarah makes our Appleton and Oshkosh patients feel welcome and comfortable throughout their visits. She assists the doctors during office visits and procedures, schedules surgeries, and is certified to perform CoolSculpting® and Emsculpt® treatments.
As a certified medical assistant for more than 10 years, Vicki assists the doctors and strives to give every patient responsive, professional care. With her strong work ethic, we can always rely on Vicki to pick up the slack when short handed, and to give patients the care that they deserve. Vicki previously worked at Aurora Medical Center. She loves the variety in her job and is eager to help you when you visit our office.
As a certified medical assistant for 15 years, Shana demonstrates her passion for patient care with the way she treats patients as loved family members. Her prior experience in pharmacy, internal medicine and general/vascular surgery have honed her skills to support our patients at every stage of their treatment plan.
As an RN, we use Amber’s surgical experience to help patients in sizing for implants because she knows what looks and works best post-operatively. Having an aesthetic eye with surgical skills gives Amber an edge in helping our breast reconstruction patients navigate their options and recover from surgeries. Amber has performed thousands of operations alongside Dr. Doubek and Dr. Janssen. She embraces new procedures and technologies, and is highly qualified to provide pre- and post-operative care to our patients, and is excited to help our patients reach their individual goals. As one of the longest members of our team, Amber is the staff member to whom others go for assistance and direction.
Maria has an extensive background in customer service, marketing and management. Maria feels that her abundance of experience has led her to her current position, which fully utilizes her skills. Managing the front office, that first impression for patients, is challenging with the amount of patients we see along with the variety of procedures and treatments we offer. Maria’s priority is customer service. Her team echoes her dedication by giving every visitor a positive experience.
With more than 10 years of experience in customer service, healthcare and accounting, Megan is a perfect fit at Fox Valley Plastic Surgery. Megan feels every day is always new and exciting because of the variety in her job. She enjoys getting to know new faces and current patients. Megan cares about people and wants to help with their needs. She is happy to be a part of such a great, growing team.
Having over 10 years of experience in customer service and healthcare, Yer has a passion for ensuring that all our patients get the best care. She is excited to be a part of the team and looks forward to new challenges every day. Yer is elated to get to know all our patients and can’t wait to see what our facility has in store for her.
Jess is going on just over 10 years in customer relations involvement, as well as management and medical experience. She is a tech-savvy and a team player who excels at multi-tasking while still maintaining a great attitude and an upbeat personality. She is more than excited to have joined the team, and is confident she will be able to make a positive impact on all our patients’ experiences!
Julie comes to Fox Valley Plastic Surgery with more than 30 years in the healthcare field. As the Surgical Care Coordinator, she is responsible for quoting and scheduling cosmetic surgeries. The surgeons operate in six different facilities, and surgeries are routinely moved when higher priority surgeries, such as trauma and cancer, need to be booked. In spite of these challenges, Julie works to ensure that all patients have a smooth surgical experience from start to finish.
Christine joins the Renaissance Medispa team with many years of experience in the Beauty and Wellness industry. Christine has been a Medical Aesthetician and Laser Technician for over 20 years, and is committed to providing personalized services with advanced technologies that fit our patients’ needs. She shares the passion of her co-workers in delivering quality patient care to meet their skin health goals.
Although Courtney is the newest aesthetician, she is experienced in performing many non-invasive cosmetic procedures including IPL treatments, laser hair removal, microdermabrasion, chemical peels, dermaplaning and skin tightening procedures. Courtney loves using her experience to make clients feel comfortable with themselves while improving the health of their skin. She believes that healthy skin plays an important role in an individual’s overall health including the mind, body and emotional well-being.
Karla and her staff are happy to answer your insurance or billing questions. Karla has more than 30 years of experience in insurance billing and accounts receivable, and is an expert in the nuances of the different insurance companies. Having previously run a medical practice, Karla also assists the front office, provides administrative support to the office manager, and handles accounts payable and receivables.
As a certified professional coder, Tressa works with the billing and coding team, and assists with patient relations when needed. She has extensive experience in customer service and is here to serve you with all your billing needs and questions. Tressa also assists in surgery quoting and scheduling, manages the online inquiries from the company website, and maintains the company’s Facebook page.
With more than a decade of healthcare experience and even more with customer service, Kerrie knows what it takes to make patients feel comfortable, and to see that their finances are in order. Kerrie works closely with the insurance companies to get the procedures covered, and to let patients know their out of pocket costs before the surgery. She looks forward to working with our patients, and is ready to support our patients throughout their entire experience at our beautiful facilities.
Lisa brings 10 years of healthcare experience to her job. She loves meeting and greeting patients in her many roles as a Patient Relations Specialist, as a technician in the Laser division, and as an insurance specialist. As one of our most versatile employees, we love her flexibility, her intelligence, and her genuine passion for customer service and patient care. If you have been in the office, we’re sure that you would have met Lisa with her energetic personality.