Our staff provides a welcoming environment and streamlined, professional customer service that respects and cares for the emotional and physical needs of each patient. We love our jobs and have a breadth of experience to fully serve our patients.
While Dianne is the office manager for the Appleton and Oshkosh locations, the members of Fox Valley Plastic Surgery work collaboratively to support the practice. Dianne trusts her expert staff to care for the patients while she concentrates on her responsibilities: management, marketing, human resources, customer service, systems, website maintenance and video production. Dianne watches the bottom line of the practice while striving to give the best experience to our patients.
Kate, a native of Neenah, routinely sees the surgical patients for their pre- and postoperative care. She attended Emory University in Atlanta for her Bachelors of Science, followed by Pace University in New York, NY for her Master’s of Physician Assistant Studies.
Having formerly worked at Atlanta Breast Care with breast cancer patients, Kate has a passion for breast reconstruction patients. She is facile with ultrasound and will use it to augment the physical exam and guide procedures.
Kate manages the Lifestyle Therapies division, which offers alternative minimally invasive treatments such as bio-identical HRT to extend the quality of life for men and women.
Amanda attended Yale University School of Medicine for her Masters in Physician Assistant Studies after she graduated from UW-Oshkosh. Following commencement she found her calling in the operating room at Boston Children’s Hospital where she corrected congenital defects and assisted in breast surgery.
At FVPS, Amanda predominately practices as a surgical PA both in the operating room and office based procedures. In the operating room she has performed numerous cases involving the breast, hand and microsurgery. She also performs many office based procedures including Thermi, lesion removals and scar revisions.
As the clinical staff supervisor, Cindy oversees the patient-care and Renaissance Medispa teams. She is a registered nurse with more than 20 years of experience in pre-operative and post-operative education. Cindy and her staff take pride in providing warm, caring and complete service to their patients. She works closely with the doctors and aestheticians to help patients “perfect their personal renaissance.” She is a skilled injector and also performs Sciton® laser skin treatments and laser tattoo removal.
Shannon is a licensed aesthetician and Registered Nurse with 5 years of hospital experience. Working at FVPS gives Shannon the opportunity to pursue her love of skin care technology, while providing health care to her patients. She is trained in injectables and fillers, as well as lasers and tattoo removal. As a personal advocate of regular exercise and proper nutrition, she also enjoys working with our patients in the Medical Weight Loss program.
Sue is a registered vascular and diagnostic medical sonographer and has worked in the field for 20 years. For the past 8 years, she has specialized in ultrasound and treatment of venous reflux disease. Sue participates in the patient’s care through the entire treatment process. She has the knowledge to provide patients with information and insight about all treatments for venous disease. Her caring disposition will help you feel welcome and relaxed during your visits to Fox Valley Plastic Surgery.
A licensed practical nurse, Pam has more than 17 years of nursing experience, including 4 in plastic surgery. She also has been a licensed cosmetologist for more than 30 years. Having spent a decade in California, Pam gives us insight into what plastic surgery practices outside our region are doing.
As a certified medical assistant for more than 5 years, Vicki assists the doctors and strives to give every patient responsive, professional care. Vicki previously worked at Aurora Medical Center. She loves the variety in her job and is eager to help you when you visit our office.
A certified medical assistant and nursing assistant, Sarah brings 20 years experience in the medical field with the past 10 years in general and vascular surgery. Sarah makes our Appleton patients feel welcome and comfortable throughout their visits. She assists the doctors during their office visits and with office procedures, and has been certified to perform CoolSculpting® treatments. Patients are her top priority.
A member of our team for more than 8 years, Amber assists in delivering quality patient care in the office and in the operating room. She embraces new procedures and technologies. Amber’s long history with our practice makes her the staff member whom others go to for assistance and direction. She is excited to help our patients reach their individual goals.
Julie comes to Fox Valley Plastic Surgery with more than 28 years in the healthcare field. As the surgical care coordinator and patient relations supervisor for the past 5 years, she is responsible for quoting and scheduling surgeries and making sure our patients have a smooth surgical experience from start to finish. She also is responsible for the overall performance of our Patient Relations Specialists.
With more than seven years of healthcare experience and even more with customer service, Kerrie knows what it takes to make our patients feel comfortable. Her bright smile and optimistic outlook add to our patients’ positive experiences. She looks forward to meeting new people, and is ready to support our patients throughout their entire experience at our beautiful facilities.
Mandy is one of the first people to greet you when you call or visit Fox Valley Plastic Surgery. Her warm smile and friendly approach will make you feel at ease. With more than 15 years of experience in customer service, she is always happy to help you in any way she can, as her priority is to assist and serve with the highest quality of care.
With more than 10 years of experience in customer service, healthcare and accounting, Megan is a perfect fit at Fox Valley Plastic Surgery. Megan feels every day is always new and exciting because of the variety in her job. She enjoys getting to know new faces and current patients. Megan cares about people and wants to help with their needs. She is happy to be a part of such a great, growing team.
Lisa brings five years of healthcare experience to her job. She loves meeting and greeting patients each day in her dual roles as an Ideal Protein Weight Loss Consultant and a Patient Relations Specialist. She has a passion for safe and sustainable medical weight loss. We love her commitment to excellent customer service and her energetic personality.
Maria has an extensive background in customer service, marketing and management. With her fluid oral and written communications skills, Maria will respond to patient inquiries. She is a huge advocate of our Ideal Protein program, and will be cross-trained as weight loss coach. Maria is excited to meet our patients, and to serve them in a professional, efficient, and caring manner.
Having spent over 10 years at Aurora, Shawn has a diverse background in customer service, materials management and pharmacy. As she adjusts to her new home at Fox Valley Plastic Surgery, she is excited to become a valued member of our friendly front office staff. Shawn loves meeting new people and servicing all our patients.
Having worked at her husband’s medical office, Nicole comes highly skilled in billing and collection, customer service, and office management. As such, she wears many hats in the office by working in the front office, scheduling surgeries, and assisting in billing. With her caring and compassionate nature, Nicole serves as a patient advocate to see that patients are given the care they deserve.
Anne has been the lead aesthetician at Fox Valley Plastic Surgery’s Renaissance Medispa since 1996. Anne believes that beauty includes both esthetics and inner peace. She performs beautifying treatments to rejuvenate your skin, including facials, laser peels, laser hair removal and mineral makeup. She is committed to helping you look and feel your best through personalized treatments and the selection of skin care products to enhance and improve the health and appearance of your skin.
Christine joins the Renaissance Medispa team with many years of experience in the Beauty and Wellness industry. Christine has been a Medical Aesthetician and Laser Technician for over 15 years, and is committed to providing personalized services with advanced technologies that fit our patients’ needs. She shares the passion of her co-workers in delivering quality patient care to meet their skin health goals.
Although Courtney is the newest aesthetician, she is experienced in performing many non-invasive cosmetic procedures including IPL treatments, laser hair removal, microdermabrasion, chemical peels, dermaplaning and skin tightening procedures. Courtney loves using her experience to make clients feel comfortable with themselves while improving the health of their skin. She believes that healthy skin plays an important role in an individual’s overall health including the mind, body and emotional well-being.
Karla and her staff are happy to answer your insurance or billing questions. Karla has more than 20 years of experience in insurance billing and accounts receivable, and is an expert in the nuances of the different insurance companies. Having previously run a medical practice, Karla also assists the front office, provides administrative support to the office manager, and handles accounts payable and receivables.
Tyra is a certified professional coder who has worked in various administrative positions in the medical field for more than 8 years. Tyra’s attention to detail makes her a perfect fit for the role of coding insurance claims and submitting per-certifications. She is dedicated to working with you to ensure that you receive the proper benefits from your insurance company.
As a certified professional coder, Tressa works with the billing and coding team, and assists with patient relations when needed. She has extensive experience in customer service and is here to serve you with all your billing needs and questions. Tressa also assists in surgery quoting and scheduling, manages the online inquiries from the company website, and maintains the company’s Facebook page.